Total Quality Management in Educational Institutions

The concept of Total Quality Management (TQM) has been discussed in the present work stressing its application in the field of education. Side by side definition, concept, principles of TQM, and philosophy are discussed. In this present work also discussed synergistic relationship, continuous improvement, self-evaluation, a system of ongoing process leadership, etc. TQM process in educational institutes generally includes (a) Mission and Passion, (b) Administrator as a role model, (c) Environment factors, (d) Accountability, (e) Humans relations and (f) feedback. Implementation principles and processes of the concept in education have been narrated after identifying the barriers for implementing total quality in education. TQM will help achieve excellence, which only can guarantee the survival of institutions now in a highly competitive world, with ever decreasing subsidy in the education sector.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Subscribe and save

Springer+ Basic €32.70 /Month

Buy Now

Price includes VAT (France)

eBook EUR 160.49 Price includes VAT (France)

Softcover Book EUR 210.99 Price includes VAT (France)

Hardcover Book EUR 210.99 Price includes VAT (France)

Tax calculation will be finalised at checkout

Purchases are for personal use only