Records and Transcripts

The Alamo Colleges District is now using Parchment to accept transcript requests online.

Need help with your transcript order?

The best first step is to log in to your Parchment account, then visit the Parchment Help Center, where you can find answers to frequently asked questions and articles to support your needs. Parchment assistance tools may be found at this link.

During peak transcript request periods, the processing time for your transcript may be longer.

For information on your transcript hold, contact the Alamo Colleges Call Center at 210-212-5266 or toll-free at 1-844-202-5266.

Additional links for your assistance:

Requesting a Transcript

Request Your Transcript Through ACES

Both current and former students can request transcripts online via ACES.

Web Services > Student tab > Student Records > Request Official Transcript

Web Services > Student tab > Student Records > Request Official Transcript

Within the ordering process, you will have the following options available:

There is now a PDF option for sending your official transcript! (UG - undergraduate & CE - Continuing Education)

There is a minimum charge of $10.00, via credit or debit card, per transcript.

A $5 discount will be applied within the order when the PDF option is specified as the delivery method for those eligible requests.

Overnight delivery is available for an additional charge.

Required Information

Important Notes:

If you need official transcripts for a third party, they must be sent directly to their email address.

    Transcripts are NOT printed on campus. ALL transcripts are printed and mailed from an off-site location after a request is made. For this reason, it is not possible to pick up a transcript in person on the same day as your request.

Transcript request take 3 to 5 business days to be processed when it is a printed transcript. PDF requests for students with no holds and/or issues within their request, are typically sent out within the hour of the order being processed.
Need help with your transcript order? The best first step is to log in to your Parchment account, then visit the Parchment Help Center, where you can find answers to frequently asked questions and articles to support your needs. Parchment assistance tools may be found at this link. During peak transcript request periods, the processing time for your transcript may be longer.

Request Your Transcript without ACES

Please know that by submitting your transcript request through the link below, there may be a delay submitting your official authorization to Parchment for the release of your transcript.

There is no delay requesting your transcript through your logged in ACES account. If you need help retrieving your login information, please contact our helpdesk.

There is now a PDF option for sending your official transcript! (UG - undergraduate & CE - Continuing Education)

There is a minimum charge of $10.00, via credit or debit card, per transcript.

A $5 discount will be applied within the order when the PDF option is specified as the delivery method for those eligible requests.

Overnight delivery is available for an additional charge.

Required Information

Important Notes:

If you need official transcripts for a third party, they must be sent directly to their email address.

    Transcripts are NOT printed on campus. ALL transcripts are printed and mailed from an off-site location after a request is made. For this reason, it is not possible to pick up a transcript in person on the same day as your request.

Submitting Transcripts

Each college has its own transcript intake process. Select a college below for more information.